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[Help!] No notification of alerts on YI app

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HobbYIst

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Posted at 11-25-2017 14:32:04 | All floors |Read mode
I have an Android, HTC . I get the alerts symbol AFTER I open the app to see it but no notification that there was an alert.  I have checked the YI app settings and notification is turned on.  I have the 1080P cameras, 7 of them on two different phones, the other phone being an IOS.  No notification on either phone.  How do I fix this?  Otherwise the services is useless unless the notifications work.

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HobbYIst

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Posted at 11-28-2017 16:09:02 | All floors
I have the same problem.  Makes the camera uselass as I purchased them for security.
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