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[Help!] video 4k problem

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HobbYIst

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Posted at 5-11-2017 11:15:19 | All floors |Read mode
Hi everyone,
I just got my yi 4k + and update the firmware. but I have a problem with the 4k setting video option.
When I change the 4K 30fps to 48 or 60fps , the video is completely choped. But it's only happening when I see it on my computer, if I check the video quality in the camera it seems ok. And I've got the same result with 4kHD or 4Kultra. I can only stay on 30fps with normal 4ksetting. Have you ever had this problem?
Thank you
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YIster

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Posted at 5-12-2017 00:06:05 | All floors
Are you sure, that video program can handle 48fps or 60fps correctly?
Do you tried another program?
Is your computer fast enough?
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 Author| Posted at 5-12-2017 02:49:51 | All floors
HI thank you
I open it with vlc, I haven't try other programs for now. Maybe I should open it with adobe premiere or something?
I think my Pc is good I bought it a month ago. Do you think it can be the computer?
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YIster

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Posted at 5-12-2017 05:06:20 | All floors
You have to have very fast CPU and GPU that you can play 4K/60 video.

Try to press - (minus sign) on VLC to get slowmotion.
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Posted at 5-12-2017 08:46:15 | All floors
I think my Pc is good I bought it a month ago

"a month ago" is not a usefull description of a computer - CPU, GPU, RAM and so on.
May be you should ask support?
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YeahYI

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Posted at 5-12-2017 14:36:01 | All floors
I believe it's VLC fault. Same thing happens to me when I try to view 1080p 120fps.
In Windows Media Player the very same video works fine though.
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Posted at 5-13-2017 17:10:12 From mobile phones | All floors
Hi yes I have the same issues with 4K playback. I have managed to improve my PC playback performance by selecting hardware acceleration in Preferences in VLC. But, I learned a costly lesson......that my 6 year old 1st Gen Core I7 PC is not capable of handling 4K@60fps. It's probably not the processor,  but more the pitiful 4G of RAM I have installed. Slow RAM too. So in answer to your question,  to manipulate 4K@60fps you really want a mid to high end gaming machine. Probably in the order of 1000-2000
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