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Title: FAQ for YI 360 VR Camera [Print This Page]

Author: adminyi    Time: 11-8-2017 04:07
Title: FAQ for YI 360 VR Camera
What are the requirements for my micro SD card?


YI 360 VR Camera supports up to 5.7K 30FPS. For a better shooting experience, please use a microSD card that meets the following specifications:

1. Please use Class U3 or higher microSD card.
2. FAT32 / exFAT format is required. It'srecommended to format the microSD card by using the camera, "SystemSettings ->Format SD card".
3.Please use one of the recommended microSD cards (see below).
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4. Please email:support@yitechnology.com if you need further assistance.



What are the requirements for my phone when playing high resolution video?


The phones listed below have beentested for VR Video Playback:


Android:
  
Smart Phone Brands
  
Stitched 5.7K/5K Video Playback
Unstitched 5.7K/5K Video Playback
4K Video Playback
Mi Phones

  
Mi 5, Mi 5 Plus, Mi 5s Plus, Mi MIX
Mi 5, Mi 5 Plus, Mi 5s Plus, Mi 6, Mi 4, Mi 4C, Mi  Note, Mi Max, Mi MIX
Redmi

Redmi 4, Redmi Note2, Redmi Note3, Redmi Note4, Mi4  LTE
HUAWEI
P10 Plus, P10, Mate9
P10 Plus, P10, Mate9
P10 Plus, P10, Mate9, Mate8, V8, P9, P8, EVA-L19
Honor
HonorV9
HonorV9
HonorV9, Honor8
Oppo/Vivo
Vivo XPlay6
Vivo XPlay6
OPPO R9s, OPPO R11, VivoX9 Plus, Vivo Xplay6
Google
Pixel, Pixel XL
Pixel, Pixel XL
Pixel, Pixel XL, Nexus6P
Samsung

Galaxy S8+, Galaxy S8, Galaxy S7 Edge
LG

LG G4, LG G6
Meizu
Pro6 plus
Pro6 plus
Pro6 Plus
OnePlus
OnePlus 3
OnePlus 3, OnePlus A3000
OnePlus 3, OnePlus 5, OnePlus A3000
Sony
Xperia XZ
Xperia XZ
Sony G8142, Xperia XZ, Xperia Z3 Compact
HTC

U-3w, X9, Desire Eye
Blackberry

BBB100-1
TCL

TCL 598
Moto

DROID Turbo XLTE, Moto Z Play
Sharp

AQUOS ZETA SH-01G
Others

  
Lenovo ZUK Z2, Letv Max2
Lenovo ZUK Z2, Letv Max 2, Letv Max, Nubia Z17


iOS:
  
5.7K/5K VR Video Playback
  
So far none iPhone model supports
4K VR Video Playback
iPhone SE, iPhone 5S, iPhone 6, iPhone 6 Plus,  iPhone 6s, iPhone 6s Plus, iPhone 7



What are the requirements for my PC when playing high resolution video?


The PCs listed below are testedand strongly recommended:
  
Video Resolution
  
4K
5.7K
Minimum Recommended Graphics Card
NVIDA GeForceGTX970 or similar
NVIDA GeForceGTX970 or similar
Minimum Recommended
CPU
Intel Core(TM) i5-4590 or later
Intel Core(TM) i7-6700 or later
Minimum Recommended RAM
16G
24G



Where can I download YI 360 App?


1. For Android phones, search ˇ°YI 360ˇ± on Google Play store.

2. For iPhones, search ˇ°YI 360ˇ± on AppStore.

3. Download from the following URL with mobile browser

URL:http://www.xiaoyi.com/download/yi360


Where can I download stitching software in PC?


http://www.yitechnology.com/yi-360-vr-camera-pc_download



How to contact us?

Please visit
https://help.yitechnology.com/hc/en-us
or email: support@yitechnology.com

Find us on social networks:
www.facebook.com/YITechnologyOfficial
www.youtube.com/YIcamera
www.google.com/+YIcamera
Instagram: yitechnology


More details, please visit:
https://help.yitechnology.com/hc/en-us








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